I forgot my password.
On the left, under the log in box, select 'Forgot Password?" link. Enter the email address you used when you applied and the system will send you an email with password reset instructions. Follow the instructions in the email to log back in.
Didn't receive an email? Please check your junk mail or spam folder.
CandidateCare is compatible in Chrome, Firefox, Safari, Microsoft Edge, IE10 or above and accessible on most smartphones and tablets. Most issues are resolved if you try an alternate browser.
We work hard to make sure our software works as intended, but problems occasionally slip through. You can help us help you by thoroughly describing the issue you experienced.
- Include the full URL (web address) of the page with the problem
- Tell us what internet browser you are using? (Alt + H will usually bring up the menu that tells you)
- If any errors were displayed, please copy and paste the text and any numbers they contain
- Include a screen shot of the page and any error messages (The print screen button takes a snapshot of your screen. You can paste it into your email to us.)
There are some other things you can do to help us:
- See if the same thing happens when you use a different browser or computer
- See if the problem happens every time or only sometimes
Then email (email@example.com) or call us (1-866-342-4280) with the information so that we can resolve your problem.
=> Please log in or sign up through the login box on the left before applying <=